Tuesday, October 4, 2011

Cannot complete this action as the Secure Store Shared Service is not responding. Please contact your administrator.

While configuring the performance point 2010 I got the following issue
Cannot complete this action as the Secure Store Shared Service is not responding. Please contact your administrator.

After trying many approaches, I found the solution
1. Make sure the SecurityTokenServiceApplicationPool is running.
2. Go to System Settings -> Manage services on server
Following services should be enabled
PerformancePoint Service
Secure Store Service
Claims to Windows Token Service
3. Go to Application Management -> Manage service applications
4. Check the Secure Store is started
5. Go to App-pool and make sure the the associated App pool is running
6. Reset the IIS






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